Skol Casino Privacy Policy

We at Skol Casino are committed to protecting your personal data and respecting your privacy at every stage of your journey with us. This Skol Privacy Policy explains how we collect, use, store, and protect the information you share with us when you register, log in, deposit, play, or contact our support team. By creating an account and using Skol casino online services, you agree to the practices described below.

Skol Casino is operated by White Hat Gaming Limited, registered in Malta (registration number C73232, address 85 St John Street, Valletta VLT1165), together with our group company White Hat (Holdings) Limited, registered in Gibraltar (registration number 109784), which supports our marketing, systems development, payment processing, and customer services. We hold a licence from the UK Gambling Commission (licence number 52894) for our Great Britain operations, and an MGA licence (MGA/B2C/370/2017) for all other customers where applicable.

Information We Collect

When you register at Skol Casino, we collect the personal details necessary to open and verify your account, process payments, and provide our services responsibly. We collect this information directly from you, and sometimes automatically through your use of our platform.

  • We gather registration data such as your name, date of birth, address, email, and phone number when you complete Skol register steps.
  • We collect payment information, including deposit and withdrawal details, when you use methods such as Visa, Mastercard, Trustly, PayPal, Skrill, or Neteller for Skol deposit and Skol withdrawal transactions.
  • We track your gaming activity, including sessions on our Skol slots, Skol live casino tables, and jackpot games, to improve our services and ensure fair play.
  • We record technical data such as your IP address, device type, browser information, and login timestamps whenever you use Skol login or access our Skol casino app.
  • We retain communications you send us through email, live chat, or our Help Centre, including any Skol casino live chat transcripts.
  • We may collect information related to promotional activity, such as your use of a Skol promo code, Skol bonus code, or participation in our Level-Up Rewards loyalty programme.

How We Use Your Information

We use the information we collect to operate Skol Casino safely and efficiently, to comply with our legal and regulatory obligations, and to personalise your experience. Our purposes include:

  • We verify your identity and age to confirm you are eligible to hold an account and access our Skol casino uk services.
  • We process deposits and withdrawals, including Skol withdrawal requests processed on the first working day once verification checks are complete.
  • We manage promotional offers such as the Skol casino no deposit bonus, Skol free spins, and other Skol casino bonus rewards, and we monitor eligibility to prevent abuse of a Skol no deposit bonus or duplicate accounts.
  • We conduct affordability and responsible gambling checks in line with our licensing conditions.
  • We analyse gameplay data to detect fraud, prevent money laundering, and maintain the integrity of our platform.
  • We send you service messages, account notifications, and, where you have consented, marketing communications about new promotions or features on Skol app and Skol casino app ontario availability where applicable.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and Skol app to remember your preferences, keep you securely logged in, and analyse how you use Skol casino online. Cookies also help us tailor content, measure the performance of our promotions, and support our affiliate partners through our Skol casino affiliate programme. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our platform.

How We Share Your Information

We do not sell your personal data. However, we may share information with trusted third parties strictly for operational, legal, or regulatory purposes:

  • We share data with payment processors to complete your Skol deposit and Skol withdrawal transactions securely.
  • We share information with regulatory bodies, including the UK Gambling Commission and the Malta Gaming Authority, when required by law.
  • We may share limited data with affiliated brands or Skol casino sister sites operated within our group, where permitted and disclosed to you.
  • We engage service providers for identity verification, fraud prevention, customer support, and marketing analytics, all bound by confidentiality obligations.
  • We may disclose information to law enforcement agencies where legally obligated to do so.

Data Security

We implement robust technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our customer funds are held at the UKGC medium protection level, and we continuously review our security protocols to safeguard your information whether you access us via desktop or through our Skol casino app.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, accounting, and regulatory reporting requirements. If your account remains inactive, our standard inactivity terms apply, and we may deduct a small monthly fee as detailed in our Terms and Conditions after appropriate notice.

Your Rights

We recognise your rights over the personal data we hold about you. You may:

  • Request access to the personal information we hold about you.
  • Ask us to correct inaccurate or incomplete data.
  • Request erasure of your data where legally permissible.
  • Withdraw consent for marketing communications at any time.
  • Object to certain types of processing or request restriction of processing.
  • Lodge a complaint with the relevant supervisory authority if you believe we have not handled your data appropriately.

To exercise any of these rights, you can contact our support team at support@Skol Casino.com, and we will respond promptly in accordance with applicable data protection law.

Marketing Preferences

We may send you promotional emails or notifications about offers, including Skol bonus updates, free spin campaigns, or loyalty rewards, if you have opted in. You can unsubscribe at any time using the link provided in our communications or by contacting our Skol casino live chat support.

Protection of Minors

Our services are strictly restricted to individuals aged 18 and over who reside in Great Britain. We do not knowingly collect personal data from minors, and we apply age verification checks during the Skol register process to prevent underage access.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of Skol Casino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this policy, how we handle your data, or wish to read independent Skol review and Skol casino reviews for context on our services, please reach out to our team via email at support@Skol Casino.com or through our 24/7 live chat and Help Centre.